Tag Archives: newspaper

It’s time to reconsider Brazil for contact centers

Posted on August 11, 2011 by Mark Hillary

The contact center industry in Brazil has become increasingly introspective over the past few years. The Brazilian economy continues to grow, unlike the malaise of the EU and US, and that means customer service centers are in demand. Global players … Continue reading →

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IT’s Brazil: Is English essential for IT?

Posted on June 10, 2011 by Mark Hillary

IT Decisions has published a number of stories where CIOs have talked about the need for IT graduates to be able to use the English language. It’s not that it is essential for writing software, but in large companies where … Continue reading →

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