Tag Archives: brazil

Gringoes: why would you live in Brazil?

Posted on April 25, 2013 by Mark Hillary

I’m a regular reader of the Gringoes.com website. It’s a magazine for foreigners living and working in Brazil and the downsides of being in Brazil are a regular theme of articles and discussion, particularly in the associated Facebook group where … Continue reading →

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IT Decisions at Campus Party 2013

Posted on January 29, 2013 by Mark Hillary

I was delighted to speak at the sixth Campus Party in São Paulo today. My talk this afternoon focused on how companies can use social media with a focus on describing step-by-step the planning process for using these tools. My … Continue reading →

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How Twitter Saved Bletchley Park

Posted on September 26, 2012 by Mark Hillary

Dr Sue Black is an internationally-known computer scientist. She is is a Senior Research Associate in the Software Systems Engineering group in the the Department of Computer Science at University College London and a Senior Consultant with Cornerstone Global Associates. … Continue reading →

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How Will You Be Watching the Rio Olympic Games?

Posted on September 5, 2012 by Mark Hillary

How did you watch the London Olympic and Paralympic games? Did you follow the coverage on TV offered by the BBC and Channel 4 or were you watching on a phone or iPad, catching video clips offered up from various … Continue reading →

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ITD Research: Social media and the CIO

Posted on May 14, 2012 by Mark Hillary

Social media is now deeply embedded in the corporate world in Brazil. About 90% of Brazil-based businesses are using social networking tools to promote their products and services and many large organizations now turn to these tools as the first … Continue reading →

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Changing Emphasis at IT Decisions

Posted on May 10, 2012 by Mark Hillary

You might have noticed some changes on the IT Decisions website recently. That’s because we have shifted our focus and direction a little. Last year our focus was really on research – we built a fantastic community of some of … Continue reading →

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ITD Research: How Brazil firms use IT as a business advantage

Posted on April 3, 2012 by Mark Hillary

CIOs worldwide often talk about how “the business” does not appreciate how technology can be used as a competitive advantage. This ITD research report  investigates how Brazilian companies are faring in that respect. 

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How customer service is changing with IT

Posted on March 23, 2012 by Mark Hillary

Last week a group of international industry analysts visited São Paulo in Brazil and Bogotá in Colombia to explore how the customer experience company Teleperformance is operating in South America. In this video Juan Hurtada, the Teleperformance CEO for Colombia, and Gabriel … Continue reading →

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Feedback: Brazil and CeBIT 2012

Posted on March 22, 2012 by Mark Hillary

Roberto C Mayer is the CEO of research firm MBI and president of the Brazilian chapter of Latin American federal IT association ALETI. IT Decisions spoke to him in São Paulo and asked for his feedback on the CeBIT conference in Germany … Continue reading →

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Analyst impressions of Brazil and Colombia

Posted on March 22, 2012 by Mark Hillary

Last week a group of international industry analysts visited São Paulo in Brazil and Bogotá in Colombia to explore how the customer experience company Teleperformance is operating in South America. In this video Daniel Hong, the lead analyst focused on customer interaction … Continue reading →

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